Terms of Service

Welcome to Columbia Pike Laundry! Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.

1. Services

Columbia Pike Laundry provides laundry, dry cleaning, and related services through our pickup and delivery options. We are committed to handling your items with care and returning them in a timely manner. Specific service details, pricing, and availability may vary.

2. Customer Responsibilities

By using our services, you agree to:

Provide accurate and up-to-date information regarding your laundry needs and preferences.

• Ensure that any items sent to us are suitable for machine washing or dry cleaning. We are not responsible for damage to items that are not labeled correctly or are unsuitable for our services.
• Arrange for timely pickup and delivery, and provide access to our delivery staff as needed.

3. Payment

All payments are due at the time of service unless otherwise arranged. Our pricing is transparent, and no hidden fees will apply. For detailed pricing information, please refer to our Pricing Page or contact us directly. We accept major credit cards, debit cards, and other payment methods as listed on our website.

‍

4. Liability

While we take every precaution to ensure the safe handling of your items, Columbia Pike Laundry is not liable for:

• Damage to items resulting from normal washing or dry cleaning processes, such as color fading, shrinking, or wear.
• Damage to items with special care requirements or incorrect labeling.
• Loss or damage caused by unforeseeable circumstances beyond our control (e.g., extreme weather, natural disasters).

If any issues arise, please contact us within 24 hours of receiving your items. Our team will review the matter and, if applicable, may offer compensation at our discretion, up to the value of the affected item.

5. Cancellations and Rescheduling

If you need to cancel or reschedule a pickup, please notify us as soon as possible. Cancellations made less than 24 hours before a scheduled pickup may incur a cancellation fee.

‍6. Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy for information on how we collect, use, and safeguard your personal information.

7. Changes to Terms and Conditions

Columbia Pike Laundry reserves the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and by continuing to use our services, you agree to be bound by the revised terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to our team:

‍Phone: 703-544-7475

‍Email:info@columbiapikelaundry.com‍